Tommy Lim
P.C. Systems Specialist, Associate Dean's Office- Education
B.S. in Computer Science, Georgia State University, 2021
- Biography
Tommy Lim is a P.C. Systems Specialist, Associate in the IT area of the Dean’s Office. His skills include:
- Leverage software imaging and deployment tools (SCCM and Jamf) to install /update OS and applications on Windows and Mac computers
- Document the maintenance conducted on hardware and software in the ticket tracking system (ServiceNow)
- Hardware and software installation, upgrades and support, including troubleshooting complex hardware and software problems; applies patches, upgrades and maintenance to system security
Lim graduated with a B.S. in Computer Science from Georgia State in the fall of 2021. He loves helping others resolve their technical problems, as he finds solving each case cathartic. He is studying for his Cisco Certified Network Associate and CompTIA Security + certificates to advance his career.